Our office hours are from 9:00am to 5:00pm, Monday to Friday, Pacific Time.

Payment of purchase can be made with Visa, Mastercard or American Express.

Most of the time, we ship out the same day if the order is placed before 2pm pacific time. Shipping charges are billed at the actual charges from UPS or US Postal Service.

All the products we sell have our unconditional quality guarantee. We will refund or exchange for any defective products or products damaged during shipping process. Unopenned products in original packages can also be returned and refunded. You are always welcome to call us and discuss any concerns you may have regarding our products.